Requirements
- Basic understanding of IT ops concepts (incidents, SLAs, monitoring)
- Familiarity with Splunk Search Processing Language (SPL) is helpful
- Working knowledge of logs/metrics (any monitoring tool experience is a plus)
- Laptop with stable internet; Splunk access provided/used during labs
Features
- Live Project-Based Training
- Expert-Led Sessions
- Flexible Learning Options
- Interactive Learning
- Study Material
- Globally Recognized Certification
- One-on-One Mentorship
- Career Readiness
Target audiences
- NOC/SOC Analysts, IT Operations Engineers
- SRE / Site Reliability Engineers
- Splunk Admins and Splunk Power Users
- DevOps Engineers working on monitoring/observability
- ITSM/Incident Managers who work with service health and KPIs
- Architects/Leads planning enterprise monitoring strategy
Modern IT teams don’t struggle because they lack data—they struggle because alerts don’t tell a story. Splunk IT Service Intelligence Training at Ascents Learning is built to fix that gap: turn raw events and metrics into service health, clear KPIs, and faster incident decisions. In this Splunk IT Service Intelligence Training, you’ll learn how ITSI models real services (not just hosts), how entities roll up into services, and how KPIs drive meaningful health scores.
We focus on hands-on work: building service trees, configuring KPI searches, setting thresholds (static and adaptive), and creating Glass Tables that stakeholders actually use. You’ll practice Episode Review, event analytics, correlation, and drilldowns so you can move from “alert noise” to root-cause direction. By the end of the Splunk IT Service Intelligence Training, you’ll be comfortable implementing service monitoring for apps, infra, and business services—plus creating dashboards and governance that scale.
If you’re aiming for SRE/operations maturity, NOC modernization, or IT visibility across teams, Splunk IT Service Intelligence Training is one of the most practical ways to get there. Train with Ascents Learning and leave with job-ready skills you can apply from day one.
Curriculum
- 15 Sections
- 0 Lessons
- 10 Weeks
- Module 1: ITSI Overview & Service Monitoring Basics0
- Module 2: Environment Setup & Data Readiness0
- Module 3: SPL Refresher for KPI Building0
- Module 4: Entities, Aliases & Entity Rules0
- Module 5: KPI Concepts & KPI Search Design0
- Module 6: Thresholding & KPI Health Scores0
- Module 7: Services & Service Trees (Core ITSI Skill)0
- Module 8: Service Health Rollups & Impact Rules0
- Module 9: Service Analyzer & KPI Analyzer0
- Module 10: Notable Events & Event Policies0
- Module 11: Episode Review (Operations Workflow)0
- Module 12: Correlation & Event Analytics (Foundation)0
- Module 13: Glass Tables & Executive Dashboards0
- Module 14: Content Management, Governance & Scaling0
- Module 15: Capstone Project (End-to-End Build)0



