What SAP Joule is (copilot) vs what it’s not (no magic autopilot)CopyCopyCopyCopy

Where Joule sits in SAP Business AICopyCopyCopyCopy

Typical outcomes: faster tasks, better search, guided actionsCopyCopyCopyCopy

Limits you must know (data access, permissions, accuracy)CopyCopyCopyCopy

Quick map of SAP products where Joule shows upCopyCopyCopyCopy

S/4HANA, SuccessFactors, Ariba, Analytics (high-level)CopyCopyCopyCopy

Real examples: “create request”, “summarize issue”, “find policy”CopyCopyCopyCopy

Understanding tenant, roles, and product boundariesCopyCopyCopyCopy

Access requirements and role prerequisitesCopyCopyCopyCopy

User permissions vs admin permissionsCopyCopyCopyCopy

Data sensitivity basics (PII, finance data)CopyCopyCopyCopy

Common setup blockers and how teams solve themCopyCopyCopyCopy

Writing prompts that match business context (process + role + output)CopyCopyCopyCopy

Asking for structured outputs (tables, steps, checklists)CopyCopyCopyCopy

Reducing hallucinations: constraints, references, validationsCopyCopyCopyCopy

Prompt templates you can reuse for SAP workflowsCopyCopyCopyCopy

Using Joule for guided navigation (where to click, what to do next)CopyCopyCopyCopy

Understanding SAP terms quickly (without long manuals)CopyCopyCopyCopy

Generating task steps and SOP-style instructionsCopyCopyCopyCopy

Troubleshooting common user issues with Joule support promptsCopyCopyCopyCopy

Order-to-Cash, Procure-to-Pay, Record-to-Report overviewCopyCopyCopyCopy

How Joule supports process steps (and where it can’t)CopyCopyCopyCopy

Mapping “user pain points” to Joule use-casesCopyCopyCopyCopy

Mini activity: pick a process and define 3 Joule tasksCopyCopyCopyCopy

Sales, procurement, finance examples (scenario-driven)CopyCopyCopyCopy

Drafting user requests, summaries, internal notesCopyCopyCopyCopy

Faster issue triage: “what happened + next steps”CopyCopyCopyCopy

Practice: build a Joule prompt set for one S/4 flowCopyCopyCopyCopy

Accuracy-first prompting for finance outputsCopyCopyCopyCopy

Audit-friendly summaries (what/when/why)CopyCopyCopyCopy

Risk areas: approvals, master data, sensitive reportsCopyCopyCopyCopy

Practice: create a checklist-based prompt libraryCopyCopyCopyCopy

RFQ/PO documentation support (drafts, comparisons, summaries)CopyCopyCopyCopy

Supplier email drafting and standard templatesCopyCopyCopyCopy

Procurement SOP creation and quick guidance promptsCopyCopyCopyCopy

Practice: build a procurement prompt packCopyCopyCopyCopy

Asking for insights: “top drivers”, “trend summary”, “exceptions”CopyCopyCopyCopy

Turning raw notes into reporting narrativesCopyCopyCopyCopy

Making dashboards actionable: commentary + recommendationsCopyCopyCopyCopy

Practice: executive summary from sample KPI inputsCopyCopyCopyCopy

Identifying repeatable tasks (rules, triggers, approvals)CopyCopyCopyCopy

Converting manual steps into assisted workflowsCopyCopyCopyCopy

“Human-in-the-loop” design so teams stay in controlCopyCopyCopyCopy

Activity: choose 1 workflow and redesign it with Joule assistanceCopyCopyCopyCopy

What “extensibility” means for SAP teamsCopyCopyCopyCopy

Integration mindset: where data comes from and goesCopyCopyCopyCopy

Guardrails: what to connect, what to restrictCopyCopyCopyCopy

Practical view: how teams plan Joule use-cases with BTPCopyCopyCopyCopy

Roles, authorizations, data boundariesCopyCopyCopyCopy

Compliance basics: PII handling and approved outputsCopyCopyCopyCopy

Creating usage guidelines for teamsCopyCopyCopyCopy

Practice: governance checklist + do/don’t prompt patternsCopyCopyCopyCopy