Requirements
- Basic understanding of IT service processes (ITIL basics helpful, not mandatory)
- Familiarity with ServiceNow navigation (forms, lists, users, roles)
- Understanding of assets vs configuration items (CI) is a plus
- Laptop + stable internet for hands-on labs
Features
- Live Project-Based Training
- Expert-Led Sessions
- Flexible Learning Options
- Interactive Learning
- Comprehensive Study Material
- Globally Recognized Certification
- One-on-One Mentorship
Target audiences
- ServiceNow Administrators / Developers (beginner to intermediate)
- IT Asset Managers, IT Operations, and Service Desk professionals
- Procurement, Vendor Management, and IT Finance teams
- CMDB / Discovery support teams
- Freshers and working professionals targeting ITAM Analyst/Consultant roles
If your organization is struggling with scattered asset data, surprise renewals, or software audits, ServiceNow IT Asset Management Training helps you fix that with a clean, process-driven approach. At Ascents Learning, we teach you how to manage the complete asset lifecycle—request to retire—using ServiceNow ITAM best practices.
This ServiceNow IT Asset Management Training is built around real scenarios: building a strong CMDB foundation, tracking hardware and software assets, handling procurement and contracts, and improving compliance with accurate reports. You’ll work on practical workflows like asset receiving, stockroom control, reconciliation, normalization, entitlement tracking, and audit-ready documentation.
By the end of this ServiceNow IT Asset Management Training, you’ll know how to reduce waste, improve visibility, and create reliable asset records that ITSM, SecOps, and Finance teams can trust. If you’re aiming for ITAM roles or want to upskill for ServiceNow projects, Ascents Learning gives you the right mix of concepts, configuration practice, and industry-aligned guidance.
Curriculum
- 15 Sections
- 0 Lessons
- 18 Hours
- Module 1: ITAM Basics & Business Value0
- Module 2: ServiceNow Platform Essentials for ITAM0
- Module 3: ITAM Data Model (Asset vs CI)0
- Module 4: CMDB Foundation for ITAM0
- Module 5: Hardware Asset Management (HAM) Core0
- Module 6: Asset Lifecycle Setup (End-to-End)0
- Module 7: Inventory & Stockroom Management0
- Module 8: Procurement & Purchase Flow (ITAM View)0
- Module 9: Software Asset Management (SAM) Fundamentals0
- Module 10: Software Recognition & Normalization Concepts0
- Module 11: Entitlements & Compliance Tracking0
- Module 12: Contracts, Vendors & Renewals0
- Module 13: ITAM Automation (Rules + Workflows)0
- Module 14: Reports, Dashboards & Audit-Ready Outputs0
- Module 15: Project Lab (Real-World Implementation)0
